Article

🔋 Battery Care and Safety Instructions

Our packs are built with premium name-brand cells, and a few simple habits keep them safe and healthy for years. Here are the do's and don'ts.

July 12, 20262 min read

🔋 Battery Care and Safety Instructions

Bafang 48V Jumbo Shark ebike battery built with premium name-brand cells

We have sold over 10,000 batteries with zero fires, and it is because we build only with premium LG, Panasonic, and Samsung 18650 cells — and because our riders treat the pack with a little respect. Follow these and your battery will stay safe and healthy for years.

✅ Do:

  • Charge and store on a hard, non-flammable surface with good airflow.
  • Keep the pack in a dry, room-temperature indoor spot, away from direct sun and heat sources.
  • Inspect the pack occasionally for damage — cracked casing, swelling, corrosion, or heat at rest are all reasons to stop using it.
  • Keep the charge port cover on when not charging.
⚠️ Don't:
  • Do not submerge or immerse the battery in water or any liquid, and keep it from getting soaked. It is water-resistant, not waterproof.
  • Do not expose it to high heat or open flame, and never leave it in a hot car.
  • Do not disassemble the pack or short-circuit the terminals.
  • Do not charge below freezing or use a charger that does not match your pack's voltage.
  • Do not keep using a pack that is swollen, physically damaged, or getting warm while just sitting — retire it.
A quick word on why we are strict about this: lithium cells are extremely safe when treated correctly, and problems almost always trace back to physical damage, water intrusion, the wrong charger, or a bargain-bin cell. We control the last one for you by using only name-brand cells. You control the rest with the habits above.

If you ever have a battery you are unsure about, contact us before charging or riding it — we would much rather answer a question than see a pack pushed past its safe life.

Was this article helpful?

Related Articles

🔋 Battery Storage

Storing your ebike for a while? A little prep — charging to 40 to 60 percent and keeping the pack cool and dry — dramatically extends its life.

🔌 Charging Your Battery & Charger Instructions

Charging your Bafang pack is genuinely easy — the smart charger and built-in BMS stop automatically when it's full. Follow these steps for years of reliable range.

⚠️ Error 04 / 05 — Throttle Error

Error 04 or 05 means the throttle isn't communicating with the controller and won't work. This guide walks you through reseating, isolating, and replacing it.

⚠️ Error 06 — Low Voltage Cut-Off Protection

Error 06 means your battery voltage dropped too low and the system cut power to protect the pack — usually just a sign it needs charging. Here's how to clear it.

⚠️ Error 07 — High Voltage Cut-Off Protection

Error 07 means the battery is delivering too high a voltage and the controller cut power to protect itself — usually a wrong-voltage pack. Here's how to fix it.

Back to Operation & Care